FAQ

 

1. Can this tree be plugged into a 220V power outlet (abroad) or only 110v?

 I think it can be plugged into only a 110 v, unless you use a converter. It is lovely, might be worth investing in a converter.


2. Is this tree and lights safe and durable for outdoor use?

 DEFINATELY! I'm looking at ours as I write this. We've got ours on the porch outside with 2 reindeer close by in the front yard. I think you will be very pleased. Haven't had any problems with weather. We did use a couple of small bricks to anchor it down for windy days. All is good .YES


3. Even if extra lights are not provided, does it seem that the bulbs can be replaced if they go out?

 I looked closely at the lights, and really don't see how they can be replaced. They aren't the standard bulb that you normally see on lights. They are encased in the plastic flower thing, and are the center of the flower. It doesn't look to me like they are replaceable. They appear to be one piece - the flower within the light. Confusing answer, hope it helps.


4. Can you turn it off without having to unplug it? does it have a switch?

 No, you have to unplug it. It comes with a set of snowflake lights you can string on the tree and those are battery operated with a switch, but the lights on the tree itself, you have to unplug. It's beautiful plugged up and it looks great indoors or outdoors.


5. How much space will take if it's stored away in a closet?

 I purchased the 6 foot tree. It comes in a box and you have to do the work of separating the branches and bending them the way you want. When I was finished, my tree measured about 28 in. in diameter. Depending on how you arrange your branches, yours could take up more or less space.


6. Our transformer burned out after 3 days. Where can I purchase another just like it?

 Sorry to hear the transformer blew out- really cool trees! I have left mine plugged in, and on, for days at a time, so you must have just got a defective piece. :( I have not seen these trees anywhere but Amazon. thought: take the transformer to Home Depot or or other hardware store and see if there is a transformer


7. What are the dimensions of the base?

 It's a square 10 1/4". We love it.


8. Can you turn it off without having to unplug it? does it have a switch?

 No, you have to unplug it. It comes with a set of snowflake lights you can string on the tree and those are battery operated with a switch, but the lights on the tree itself, you have to unplug. It's beautiful plugged up and it looks great indoors or outdoors.


9. Can you bend the branches to make it look less like a Christmas tree?

 Yes you can. However the instructions mention not repeated bending or risk breakage.


10. Is this tree battery operated? Looking for a large table center piece.

 Not battery operated.